If you have a problem with your instrument please contact us using the Repairs - Contact Us Form below.

You can also make an appointment with us to see our on-site luthier on Mondays, Tuesdays or Saturdays. 

You must NOT:

  • Attempt any repair or alteration yourself, other than changing the strings
  • Have any repair or alteration done to the instrument without prior written permission
  • Use any unapproved repairer or restorer without prior written agreement

Failure to comply may result in permanent damage to the instrument and/or significant devaluation, which you will be financially responsible for.